Device intake
Receipt number, customer, item, brand, model and serial, described fault, accessories and warranty status.
- Printed receipt for the customer
- Expected delivery date
- Second-time and warranty flags
Repair & service centers
Logic Maintenance — every device, from intake to delivery
Receive devices, write the technical report, send them to suppliers, notify customers and collect payment — in one web system that follows each job step by step, across all your branches.
Built for Mobile & computer shops Dealers with warranty service Appliance service centers Multi-branch chains
Features
Everything a service center needs
Each device gets one receipt number, and every later stage hangs off it — so nothing gets lost on the bench.
Technical report
Visual and technical inspection, fault class, technician and result: repaired, not repairable, replacement or transfer.
Quotation & approval
Give the customer a price at inspection and record their approval before work starts.
Supplier transfers
Send devices to local or international suppliers with transfer numbers, shipping company and the return trip.
Replacements
Record a replacement device with its own brand, model and serial, alone or together with a transfer.
Delivery & payments
Deposits, final payments and refunds, each with its own receipt, in cash or by ShamCash.
Customer notifications
Email messages at each stage from editable Arabic and English templates, with a tracking link.
Workshop board
A wall screen showing what is on the bench and what comes next, refreshed automatically for each branch.
Branches & storage
Track where every device is: which branch, which shelf, and what is in transit between shops.
Device assembly
Build units from parts for a customer and keep the assembly record with the sale invoice.
Reports & dashboard
Received, delivered and undelivered jobs, results by fault class, transfers, collections and turnover.
Staff & roles
Admin, reception and technician roles, with every status change written to the job timeline.
Job timeline
Know where every device is, at a glance
Every action on a job is written to its timeline with the user and the time, so reception can answer any customer in seconds.
- Status from received to delivered
- Full history per receipt
- Safe numbering when two users work at once
- Archive instead of delete
How it works
From the counter back to the customer
The same five steps for every device, in every branch.
- 1
Receive
Register the device, print the receipt and hand it to the customer.
- 2
Inspect
The technician writes the report and the price is approved.
- 3
Repair or transfer
Fix it in the workshop or send it to a supplier and track its return.
- 4
Notify
The customer gets a message as soon as the device is ready.
- 5
Deliver
Hand it over, collect payment and close the job.
Logic Maintenance
See Logic Maintenance in your workshop
Tell us how your service center works. We’ll set up a demo with your branches and walk you through a full job.